Metro Inc., a leader in the Food and Pharmaceutical sectors in Quebec and Ontario, uses IntelliMagic Vision to ensure its IT storage infrastructure is as “healthy and sustainable” as the fresh produce sold in its stores.

Metro Inc. operates a network of more than 600 food stores including Metro, Metro Plus, Super C, and Food Basics, as well as over 250 drugstores under the Brunet, The Pharmacy, and Drug Basics banners. The Metro SAN environment consists of multiple storage devices from both IBM and EMC and a Brocade Fabric.

With the recent growth in its business, Metro has been actively developing and rolling out critical new applications. Unfortunately, the application testing and roll-out was overburdening the storage infrastructure, slowing down Metro’s servers, and hurting overall performance.

Metro turned to IntelliMagic Vision to give it the deep Storage Intelligence it needed to correct the performance issues. “With IntelliMagic Vision, I was able to see the effect and show the comparison before and after to tell how many more IOPS we needed to support in the new application. In the end, we found out that the application developers were activating unused features. The issue was resolved thanks to IntelliMagic Vision and now it requires significantly less IOPS,” stated Réal Campeau, Storage Network Administrator from Metro.

Metro uses IntelliMagic Vision to collect valuable infrastructure analytics, troubleshoot performance problems, follow current resource utilization, and check on the impact of new applications going into production. IntelliMagic Vision proactively analyzes the performance utilization and health of all storage system components on a daily basis and translates the outcome into intuitive dashboards and rated charts.

Metro selected IntelliMagic Vision after testing storage performance management software from other vendors. “With other vendors we were never able to collect the performance data without interruption and lost data. Unlike the other vendors we tested, IntelliMagic responded quickly to support questions and collected data accurately,” says Campeau.

“With IntelliMagic Vision’s interface and reports it is easy to follow performance on our storage units. Every morning, we receive the report for the day before. Once a week and month, we receive the report for the previous period. Our installation of IntelliMagic Vision was fast and easy and it only requires one server. When I send a request to support, it’s more like asking a friend if he can help me and they always answer my request in a reasonable period of time. It was the perfect solution for us.”

Mr. Campeau summarizes by emphasizing, “Overall IntelliMagic Vision fulfills all our expectations and more. The service is fast and friendly. IntelliMagic continues to develop its products and I can trust the data collection. Now, I can support more storage units than before, as I receive reporting every morning, and at the beginning of each week and month.”

About Metro

Metro Inc., a leader in the Food and Pharmaceutical sectors in Quebec and Ontario, uses IntelliMagic Vision to ensure its IT storage infrastructure is as “healthy and sustainable” as the fresh produce sold in its stores. www.metro.ca