Resolve - Accelerate Root Cause Discovery

Follow the expert path that takes you straight to the root cause.


Reduce mean-time-to-resolution to unprecedented levels.


Restore service levels in your datacenter as quickly as possible, such that end-users get the service they require. Greatly reduce the time IT professionals spend on urgent fire-fighting, freeing up their time for important strategic tasks.


IntelliMagic Vision contains all the information needed to find root causes faster than ever. Starting at the highest level in the dashboards where problems are flagged, it shows the most relevant information based on the context. The drill down options lead to the most granular detail level quickly in order to get to the root cause of the issue. Explanations that describe what is shown, as well as suggestions on what to do to resolve problems are given along the way. This embedded expert knowledge leads to much faster root cause identification than regular monitoring software where metrics are typically shown without interpretation.



BlogCredit Card Transaction Timeouts - IOSQ Analysis
VideoFlexible Drilldowns for z/OS Performance Analysts - CPU Reporting
BlogFinding Hidden Time Bombs in Your VMware Connectivity
White PaperReporting on Coupling Facility Health and Performance
Recorded WebinarModernize RMF/SMF Analysis for Superior z/OS Storage Infrastructure Management