Welcome to the IntelliMagic Customer Support Portal. If you do not have access yet and would like to start using this portal to view, log, and update support cases, please send an e-mail message to firstname.lastname@example.org and we will provide you with the login information. Note that this is distinct from the MyMagic login information.
Your username for the IntelliMagic Customer Support Portal is equal to your e-mail address. If you have continued trouble logging in, please send an e-mail message to email@example.com.
IBM licenses several disk and tape products from IntelliMagic.
When you need support for these products and work for IBM or an IBM business partner, please e-mail to ‘Magic Tools Help’ at IBM using the following descriptive mail address: magicth ‘at’ us ‘dot’ ibm ‘dot’ com.