Purpose

z/OS Infrastructure Performance consultants at IntelliMagic support pre-sales, post-sales and consulting activities for the IntelliMagic Vision for z/OS performance analysis software solution. The particular roles and responsibilities will vary depending on the individual’s skills and the business requirements at any particular time.

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About IntelliMagic

IntelliMagic’s IT Operation Analytics solutions manage the performance and availability of critical IT resources such as z/OS, enterprise storage and SAN infrastructure. Our solutions perform intelligent analysis of performance and configuration data, leveraging built-in expertise in hardware architecture and throughput capabilities to protect availability. We call this availability intelligence.

With its smart software, the company serves a large number of Fortune 500 corporations as well as numerous listed companies within Europe.

As part of our expansion in the primarily German-speaking region, we are now looking for talented individuals who would like to contribute their high level of specialist expertise in the mainframe environment (z/OS) as a (senior) performance consultant (m/f/d).

IntelliMagic’s solutions not only stand out from the competition because of their technological progress, but above all because of their exceptionally strong and long-term personal relationships with their customers. As a Senior Consultant (m/f/d) you will look after your clientele accordingly, both locally and remotely. The job is to be filled throughout Germany in the home office, including a Germany and occasionally Europe-wide willingness to travel as part of on-site workshops, user group meetings and pre-sales assignments.

We offer you exciting projects and exclusive insights into a select group of world market leaders. You can expect an inspiring work environment where innovative pioneers meet a positive corporate culture. With home office and flexible working hours, family, free time and work are ideally compatible. Your know-how and your performance are not taken for granted, but valued by our clients on a personal level and generously rewarded in the form of an attractive salary package.

If you are looking for a varied job with a lot of freedom, in which your talents are really recognised, valued, used sensibly and actively promoted, then we look forward to receiving your application!

Essential duties, responsibilities & outcomes

  • In support of sales cycles: Conduct technical aspects of discovery calls, conduct software demonstrations, lead technical aspects of software Proof of Concepts, support all technical aspects of the pre-sales processes
  • Support the data collection process and/or installation of software for onsite or SaaS implementations
  • Provide technical account ownership to assigned accounts support all technical aspects of the account
  • Provide performance analysis of z/OS Systems, DB2, CICS, MQ, WAS, TCP/IP, Disk, Replication or Tape Consult with assigned prospects and customers to determine performance requirements, processes, analysis, make recommendations, etc.
  • Work with the development teams to communicate and assist in the design of features to address market requirements, based on customers and prospect interaction, conferences, and other market information sources
  • Provide level 2-3 product technical support for assigned customers as needed
  • Create technical marketing content as assigned such as white papers, webinars and technical blogs
  • Pro-actively identify potential performance issues
  • Identify z/OS Systems efficiency opportunities as required per contract
  • Develop remediation plans to address performance issues
  • Train customers on IntelliMagic products and performance best practices
  • Create and/or contribute to product installation guides and manuals, educational videos and white papers, and technical blogs
  • Work with the larger team to creatively solve technical and process related challenges in support of customer requirements

Qualifications

Education:

  • Bachelor’s degree in Computer Science or related field of study

Experience:

  • 2+ years of experience with performance analysis using RMF and SMF data for key areas of the z/OS infrastructure

Knowledge of:

  • RMF and SMF performance record types and data collection processes
  • Must have z/OS Systems performance experience and it would be nice to have expertise in other areas such as, Disk, Tape, Network TCP/IP, zOS Connect, MQ, DB2, CICS

Skills & Abilities:

  • Excellent written and oral communication
  • Listening effectively
  • Problem solving
  • Deductive and inductive reasoning
  • Customer service

Physical demands & work environment

Job is typically performed in a general office environment. Under the Americans with Disability Act (ADA), IntelliMagic is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to effectively perform the essential functions of the job.

We look forward to receiving your detailed application documents, which you are welcome to send confidentially to the Vice President of Operations, Brett Allison, at brett.allison@intellimagic.com

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