John Ticic joined IntelliMagic as a consultant in 2008. He started as mainframe systems programmer in 1984 and maintained, tuned, and upgraded a large number of MVS-based systems. John has extensive experience in planning and implementing large XRC and GDPS/PPRC installations. Furthermore, he developed many STK/SUN VSM performance analysis tools. At IntelliMagic he is dedicated to interacting with European customers and prospects, and he helps them gain even more benefits from the IntelliMagic solutions through interactive on-site classes and consulting assignments. He also helps development designing enhancements of the products in the z/OS Disk, z/OS Tape and z/OS Systems areas.