Brett Allison is the Director of Technical Services. He leads the technical services teams in the Americas that provide pre-sales and post-sales activities and professional services, including IntelliMagic software as a service offerings and consulting. He delights in helping our customers realize value from using IntelliMagic solutions to gain operational efficiencies and reduce risk in their infrastructures. Working with customers and development to drive innovation within the IntelliMagic solutions invigorates him. He is passionate about serving our customers and employees well and is constantly looking for ways to improve in the execution and delivery of our technical services.
Resources created by Brett Allison
Improving IT and Business Organization Alignment through Dynamic Collaboration
Silos have the benefit of grouping logical functional areas within the larger organization in order to provide deep and comprehensive support. Learn 4 ways to move your teams from unilateral to collaborative communication.
Check your Fibre Cable!
In this blog we discuss the meaning of some common Fibre channel errors, the implications in terms of availability and the actions that one should take to resolve the issues.
Observability, Availability, Scalability and White Box Analytics
In this blog, we describe what observability means, how it relates to availability, how it impacts scalability and how IntelliMagic Vision fits into the observability landscape.
Divining Disharmony within Dell EMC Unity
Dell EMC Unity provides some significant improvements over the previous CLARiiON designs. However, as with any platform it still has certain practical limitations.
Finding Hidden Time Bombs in Your VMware Connectivity
Seeing real end-to-end risks from the VMware guest through the SAN fabric to the Storage LUN is difficult, leading to many SAN Connectivity issues.
5 Reasons Why All-Flash Arrays Won’t Magically Solve All Your Problems
It may feel like all-flash systems will solve all your performance issues, but the complexity of the entire infrastructure ensures that there are still plenty of problems to run into.
A Single View: Multi-Vendor SAN Infrastructure Part 1
It’s important to have a solution that is as open and responsive to managing your infrastructure performance as your distributed system itself.
Breaking Through Hard-To-Diagnose SVC Bottlenecks
Using IntelliMagic Vision, it is possible to quickly discover, diagnose and resolve even the most difficult-to-pinpoint SVC problems.
Compressing Wisely with IBM Spectrum Virtualize
Data compression in an IBM SVC Spectrum Virtualize environment may help regain capacity, but hidden performance problems can occur if compressible workloads are not first identified.
Five Activities to Avoid If You Want to Be a Hero
Being consistently proactive with your storage performance and capacity management processes reduces the number of crises.
Four Steps You Should Take to Identify, Resolve and Prevent IBM SVC Front-End Imbalance
This blog provides you with further options when distributing workloads across the available resources and dedicating replication traffic to specific ports.
How to Detect and Resolve “State in Doubt” Errors
IntelliMagic Vision helps reduce the visibility gaps and improves availability by providing deep insights, practical drill downs and specialized domain knowledge for your SAN environment.
IntelliMagic Vision and Splunk: The Best of Both Worlds for your Infrastructure Data Intelligence
Splunk has built-in parsing capabilities that can be applied to a variety of data types, but creating and maintaining your own reports takes a huge amount of effort.
Platform-Specific Views: Vendor Neutral SAN Monitoring Part 2
Each distributed system platform has unique nuances. It's important for a solution to be capable of getting the detailed performance data capable of supporting vendor-specific architectures.
SRM: The “Next” As-a-Service
IntelliMagic Vision is used as-a-Service for some of the world’s largest companies, and has been since 2013.
Shelfware, IT’s version of Home Exercise Equipment
Unused software, or shelfware, is a pervasive problem in enterprise IT as it doesn't take other factors like personnel, processes, and skills into account.
Storage Management Initiative (SMI) and the Block Services Performance (BSP) sub-profile: the Good, the Bad, and the Ugly – Part 2 “The Bad”
While the technology chosen by the SMI program has significant benefits, it also has challenges.
Storage Management Initiative (SMI) and the Block Services Performance (BSP) sub-profile: the Good, the Bad, and the Ugly – Part 3 “The Ugly”
This blog focuses on the Block Services Performance (BSP) Sub-profile.
The Storage Management Initiative (SMI): the Good, the Bad, and the Ugly – Part 1 “The Good”
The notion of having a common mechanism to communicate with and report on storage devices is good for both us as a company that provides storage analytics software, and for our customers.
What Will This New Application Do To My Storage? Part 1
This blog discusses the top five questions application owners should ask when evaluating the impact of a new application to their storage environment.
What Will This New Application Do To My Storage? Part 2
IntelliMagic Vision is excellent at evaluating the performance health of your storage controllers and assessing how a new workload will impact your storage environment.
What is your Approach to Storage Performance? Historical or Hysterical?
Pro-active storage performance management ensures sufficient storage resources are present to satisfy demand without impacting service.
Where art thou, Standards?
This blog discusses how standards enable more efficient IT management and help reduce tools and labor costs.
Which Workloads Should I Migrate to the Cloud?
The cloud provides an economic model for computing that may work well for some workloads by reducing costs and having end users pay for what they use.
You Can’t Do Performance Analysis with SMI-S and Other Myths
This blog discusses the myth that SMI-S is not designed for performance management.
Troubleshooting Buffer Credit Issues
Buffer credit issues are typically caused by discrepancies in the I/O workload capabilities of an initiator or target. This video demonstrates how to identify these issues.
End-to-End Pathing Visualization
In IntelliMagic Vision for SAN 8.14.1 it is now possible to view the topology paths from a volume through the fiber channel SAN to the storage that hosts that volume.
Visualizing Your Entire Infrastructure with NOC Dashboards
IntelliMagic Vision has the ability to customize dashboards so that NOC analysts can see the entire SAN and Storage infrastructure health in a single view. This short video demonstrates this capability.
VMware Topology Viewer
IntelliMagic Vision Automatic Correlation allows you to identify all of the paths and any other ESX hosts and VMware guests that share those paths. This is crucial in identifying root cause in virtualized environments.
End-to-End Storage Infrastructure Analytics with Topology Viewer
It is time for a new, more intelligent approach to managing the performance, capacity, and configuration of your multi-vendor SAN environment.
Identifying VMware Zoning Issues with Topology Viewer
End to end resolution of connectivity issues can be difficult as it requires both end to end connectivity information form the VMware guest to the ESX Host to the SAN ports and finally the storage ports
IntelliMagic Vision Expands End-to-End Visibility to Any Physical Host
Feb 08, 2018 | IntelliMagic Vision for SAN 8.14.1 provides end-to-end visibility from hosts to their target volumes for any host. IntelliMagic expands with visualization of the end-to-end connectivity to include any AIX, AS400, Solaris, Windows and stand-alone Linux hosts.
IntelliMagic Vision Offers End-to-End Storage Infrastructure Analytics for VMware
Oct 12, 2017 | The VMware Topology Viewer in IntelliMagic Vision provides end-to-end storage infrastructure analytics, enabling VMware administrators to proactively identify risks or configuration issues.
Best Practices for Managing your SAN Performance (Part 1: Proactive)
Over the years I have learned the hard way that spending a little bit of time proactively assessing the health of the SAN environment is worth a thousand hours of reactive problem management.
Best Practices for Managing your SAN Performance (Part 3: Planning)
Within infrastructure capacity management it is important that we consider growth to help us understand future costs for budgeting purposes.
Best Practices for Managing your SAN Performance (Part 2: Reactive)
As a SAN administrator your job is to provide applications with access to fast and reliable SAN storage. Here are some best practices to ensure these goals are achieved.
Common SAN Anomaly Signatures and How to Identify Them
The focus on this blog is to show some examples of the types of common zoning issues and how to identify their signatures proactively so you can remove risk in your SAN infrastructure.
Best Practices for Attaching IBM Storage to SVC
Learn best practices for connecting various IBM storage to SVC, as well as performance considerations to optimize the performance of each system.
1-800-SVC-4EMC: Dell/EMC Vplex for IBM Guys
A look at the architectural and key performance metrics of EMC Vplex and how it differs from the IBM Spectrum Virtualize solution.